At babol88 we believe that protecting the personal information of every player is our greatest responsibility. In this Privacy Policy we are clearly stating — what information we collect, why we collect it, where we keep it, and how we keep it secure.
By using the babol88 platform, you agree to this Privacy Policy. We may update this policy at any time — notifications of changes will be sent via email.
Babol88 is an internationally licensed online gaming platform. We have earned the trust of millions of players in Bangladesh and the surrounding region. At the heart of this trust is our commitment to data security. We believe that when you open an account with babol88, your personal information will be completely safe. We follow GDPR (General Data Protection Regulation) and international data protection standards. Our data centers are located on secure servers and protected with 256-bit SSL encryption.
We request you to read this Privacy Policy in full. Here we have explained in simple language — what information is collected, why, and how. If you have any questions or doubts, please contact our support team. We are available 24/7 and ready to provide full support in Bengali.
When you create an account and use the platform at babol88, we collect various types of information. This information is necessary for us to provide services, ensure security, and comply with legal obligations. Below we break down in detail what type of information is collected and when.
During registration you must provide the following information: full name (as per passport/national ID), date of birth, gender, nationality, email address, mobile number and complete address (house, street, area, city, postcode). This information is used to verify your identity and ensure account security. We may verify this information against third-party databases to prevent fake accounts and fraud.
We follow the Know Your Customer (KYC) process in accordance with international regulations. You must submit: a scanned copy of your national ID card or passport, a recent photo, a utility bill or bank statement (no older than three months) for address verification, and a photo of your bank card (front side, last four digits visible) for payment method verification. These documents are stored on encrypted servers and only authorized compliance teams can view them.
All deposits, withdrawals, bonuses and betting transactions are logged in our system. We store: transaction amount, date and time, payment method, transaction ID and bank/wallet details. However, we never store your full credit card number or PIN. All payments are processed through PCI DSS certified processors. Your financial information remains fully encrypted and is not shared with any third party (except payment processors).
Your platform usage patterns are tracked — which games you play, when, for how long, bet size, wins and losses. This data is used to support responsible gaming, detect suspicious activity, and improve services. We also keep information about your login time, IP address, device type (mobile/desktop), browser, and operating system. This information helps us improve platform security and user experience.
When you contact our support team via chat, email, or phone, those conversations are recorded. This is used for training purposes and for future reference. We keep all messages, questions, complaints, and feedback you send. Before recording phone calls, we give clear notification and take your consent.
| Type of Information | What is collected | Purpose of Use | Retention Period |
|---|---|---|---|
| Personal Information | Name, address, date of birth, email, phone | Account identification and contact | Up to 5 years after account closure |
| KYC documents | ID, passport, utility bill | Identity verification, fraud prevention | Up to 7 years after account closure |
| Financial information | Transaction history, payment methods | Transaction processing, reporting | 10 years as per law |
| Gaming Data | Bets, wins, playing time, game preferences | Responsible gaming, service improvement | 3 years |
| Technical Information | IP, device, browser, cookies | Security, user experience | 2 years |
Your information is used by us only for specific and legitimate purposes. We never use your information for unnecessary purposes or without your permission. Below we have clearly stated each purpose and its rationale.
The primary use of your information is to create and manage your account and provide our gaming services. This includes: managing the login system, processing deposits and withdrawals, placing bets and calculating wins, providing bonuses and promotions, maintaining transaction history, and updating account information at your request. We cannot provide you with services without all these activities.
We analyze information to ensure your security and that of all players. This includes: identifying multiple accounts, detecting suspicious logins and unusual betting patterns, preventing money laundering, preventing identity theft and account hijacking, and detecting bot or script use. We use advanced AI and machine learning tools that can detect threats in real-time.
We take responsible gaming very seriously. By analyzing your gaming patterns, we identify if any problematic behavior appears — such as spending excessive time, large losses, repeated deposits, etc. In this case we send you warning messages and advise you to set self-exclusion or limits. If you set limits yourself, we strictly enforce them.
With your consent, we send information about promotions, bonus offers, new game launches, and tournaments via email, SMS, or app notifications. You can opt out of this marketing communication at any time. Important note: Important account updates, security alerts, and transaction confirmations will always be sent — you cannot opt out of these as they are essential for your account security.
Under international gaming licenses and Anti-Money Laundering (AML) laws, we are required to submit certain reports. These include Suspicious Transaction Reports (STR), large cash transactions, and player verification records. We are obligated to provide information upon a valid request from a court order or law enforcement agency. However, we only share information that is legally necessary and in minimal amounts.
Data security is our top priority at babol88. We use bank-grade and military-level security technology. Our security team monitors 24/7 and immediately detects any suspicious activity. Below we explain our security measures in detail.
We use 256-bit SSL (Secure Socket Layer) encryption which encrypts all data between your browser and our server. This is the same technology used by international banks and financial institutions. Sensitive information stored in databases (passwords, card numbers, personal documents) is protected with AES-256 encryption. It would take even a supercomputer several billion years to break this encryption.
All our servers are in Tier-3 and Tier-4 certified data centers with 24/7 physical security, biometric access control, and video surveillance. Only authorized engineers can enter the data center. We keep backups in multiple geographically separate locations so that data is not lost in any accident. All data is backed up in real-time and a disaster recovery plan is in place.
We provide multiple layers to keep your account secure: strong password policy (minimum 8 characters, letters, numbers, and special characters), Two-Factor Authentication (2FA) support (SMS or authenticator app), unusual login location or device detection, and instant email alerts on suspicious activity. We strongly recommend you keep 2FA enabled and do not use passwords used on other sites.
We conduct penetration testing and vulnerability assessments with third-party cybersecurity firms several times a year. Our systems are ISO 27001 (information security management) and PCI DSS (Payment Card Industry Security Standard) certified. We keep all software and security patches regularly updated. If we find any vulnerability, we fix it within 48 hours.
All our employees receive data security and privacy training and sign NDAs (Non-Disclosure Agreements). Only specific compliance and support team members have access to player information, and that too is limited by Role-Based Access Control (RBAC). All access is logged and regularly audited. If any employee accesses unauthorized information, it is immediately detected and penalized.
Babol88 uses cookies and similar tracking technologies on its website and mobile app. This technology helps us understand how the site is being used, improve your experience, and enhance security. Below we explain in detail what cookies are, how we use them, and how you can control them.
Cookies are small text files stored in your browser when you visit our site. We use four types of cookies: Essential cookies (necessary to run the site, such as login sessions), Performance Cookies (tracks site speed and errors), Functionality Cookies (remembers your preferences, such as language or theme) and Targeting Cookies (shows promotions based on your interests). You can disable all cookies except essential cookies if you wish.
Cookies help us with the following: keeping you logged in (so you don't have to sign in repeatedly), remembering your language, currency and other preferences, understanding which parts of the site are used most, detecting security threats and bots, and showing you relevant promotions and offers. Without cookies, many features won't work properly.
We use Google Analytics and other analytics tools that may set third-party cookies. These tools help us track traffic, user behavior, and conversions. All data is anonymized and does not reveal your identity. You can stop this tracking using browser settings or the Google Analytics Opt-out add-on.
You can block, delete, or manage cookies from your browser settings at any time. Most browsers have a Settings > Privacy > Cookies option. You can block cookies from specific sites or delete all cookies. However, keep in mind that if you block essential cookies, you will not be able to log in to the site and many features will not work. You can also change cookie preferences in babol88 account settings.
Under GDPR and international data protection laws, you have specific rights over your personal information. babol88 fully supports all these rights and gives you the opportunity to exercise them at any time. Below we explain each right in detail and how to use them.
You can request from us at any time what information we are keeping about you and how we are using it. We will provide you with a complete copy of your data within 15 days.
If any of your information is incorrect or incomplete, you can update or correct it. You can change many details yourself from Account Settings.
You can request us to delete your personal information. However, to meet legal obligations, we are required to keep some information (such as transaction records) for a specified period.
If you wish, you can limit the processing of your information — such as stopping marketing emails or profiling. This is possible even if your account remains active.
You can download your data in machine-readable format (such as JSON or CSV) so it can be transferred to other services. This is completely free.
You can object to our data processing activities at any time — especially marketing and profiling. We will immediately honor your objection.
To exercise any of your privacy rights, contact the babol88 support team — via live chat, email, or account settings. After verifying your identity, we will process your request within 15 days. All requests are completely free.
We do not keep your personal information longer than necessary. However, under international gaming regulations and financial laws, we are required to keep certain information for specified periods. Below we explain the retention period for different types of information.
We keep all necessary information as long as your account is active so we can provide you with uninterrupted service. This includes your profile information, transaction history, gaming records, support conversations, and settings. As long as you use babol88, this information will be stored and you can access it at any time.
If you permanently close your account, we do not immediately delete your information because legal obligations and financial audits are required. Personal profile information (name, address, contact) is kept for up to 5 years. KYC documents and identity verification records are kept for 7 years (as per AML regulations). Financial transactions and tax records are kept for 10 years (as per international financial laws). Marketing data and cookie information are deleted within 30 days of account closure.
If your account remains completely inactive for 36 months (3 years) with no logins or transactions, we will notify you by email and SMS. If we receive no response within another 6 months, your account will be permanently closed and the data retention policy mentioned above will apply. However, if there is a balance in your account, we will retain it for up to 7 years and you may claim it.
If your account has any ongoing dispute, investigation, legal case or regulatory audit, the relevant information will be retained until that process concludes — even if you close your account. This is legally required and protects the interests of both you and us. After the dispute is resolved, the standard retention policy will apply.
Babol88 is a gaming platform for adults. We do not knowingly collect any information from anyone under the age of 18. Protecting minors is our highest priority and we have taken multiple measures to ensure this.
During registration you must provide your date of birth. If the age is under 18, the system will automatically block registration. In the KYC process we verify age with government-issued ID. If a minor attempts to open an account with false information and is later detected, we will immediately and permanently close the account, void all winnings and refund deposits. We also use third-party age verification services that cross-check with national databases.
If you are a parent and discover that your child has opened an account on babol88, please contact us immediately. We will investigate without delay and close the account. We will delete all associated information and refund any deposits made. We encourage parents to monitor their children's online activity and use parental control software.
We provide educational materials about responsible gaming that parents and educators can discuss with young people. Our website has a dedicated section with information on the risks of underage gambling, online safety tips, and how to get help. We collaborate with local and international child protection organizations and follow their guidelines.
At babol88 we use world-class technology to protect your information
All data is protected with bank-grade encryption. Your information is fully secure both in transit and in storage.
Add an extra layer of security to your account with 2FA. Both SMS and authenticator apps are supported.
Your information is stored in Tier-3 and Tier-4 certified data centers with 24/7 physical and digital security.
Our security team monitors suspicious activity 24/7 and takes immediate action.
We fully comply with the European Union's GDPR and international data protection laws.
Our information security management system is certified to the international ISO 27001 standard.
At babol88 we keep every player's information under the highest standard of security. If you have any questions or concerns, our support team is ready to serve you 24/7. Join today for a trusted and secure gaming experience.